Terms and Conditions

TERMS AND CONDITIONS

By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website, creating an account, submitting an order, or interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as any applicable policies referenced herein.

2. Products and Services

We offer printed products, including but not limited to cards, stickers, labels, custom prints, and related merchandise. Product images are provided for illustrative purposes only. Actual products may vary slightly in color, size, finish, or appearance due to printing processes, display settings, and material variations.

3. Pricing and Availability

All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed for the incorrectly priced product.

4. Order Acceptance

Submission of an order does not guarantee acceptance. We reserve the right to reject, cancel, or limit any order for any reason, including but not limited to product availability, suspected fraud, incorrect pricing, or violations of these Terms.

5. Custom Designs and User Content

Customers submitting artwork, logos, images, text, or other content represent and warrant that they possess all necessary rights, licenses, and permissions to use such content.

We shall not be responsible for any copyright infringement, trademark infringement, or legal claims arising from customer-submitted content.

We reserve the right to refuse any content that is unlawful, offensive, discriminatory, defamatory, obscene, or otherwise inappropriate.

6. Intellectual Property

All website content, including but not limited to designs, graphics, logos, product layouts, text, images, and branding, remains the exclusive property of the company and may not be copied, reproduced, distributed, modified, or used without prior written consent.

7. Payment Terms

All orders must be paid in full before production, processing, or shipment unless otherwise agreed in writing.

We reserve the right to suspend or cancel any order where payment cannot be verified or is suspected to be fraudulent.

8. Production and Delivery

Estimated production and delivery times are provided for convenience only and are not guaranteed.

We shall not be liable for delays resulting from:

  • Courier or shipping carrier issues
  • Weather conditions
  • Government actions
  • Customs procedures
  • Natural disasters
  • Technical failures
  • Any event beyond our reasonable control

Risk of loss and ownership of products transfer to the customer upon delivery to the shipping carrier.

9. Returns, Refunds and Replacements

Due to the personalized and custom nature of printed products, all sales are generally final.

Refunds, replacements, or corrections may only be considered in cases involving:

  • Manufacturing defects
  • Printing errors caused by us
  • Damaged products received during transit
  • Incorrect items shipped

Claims must be submitted within 48 hours of delivery and accompanied by clear photographic evidence.

We reserve the sole right to determine eligibility for refunds, replacements, or corrective actions.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or relating to any order, product, or service shall not exceed the amount paid by the customer for the specific order in question.

Under no circumstances shall we be liable for indirect, incidental, consequential, punitive, or special damages, including loss of profits, business interruption, or loss of data.

11. Account Responsibility

Users are responsible for maintaining the confidentiality of their account information and passwords. Any activity occurring under a user account shall be deemed the responsibility of the account holder.

12. Prohibited Use

Users agree not to:

  • Violate any applicable law or regulation
  • Upload harmful, illegal, or copyrighted content without authorization
  • Attempt unauthorized access to the website or systems
  • Interfere with the website's operation or security

We reserve the right to terminate access for violations of these Terms.

13. Privacy

By using our services, you consent to the collection and use of information necessary for order processing, delivery, customer support, fraud prevention, and legal compliance.

14. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted access to the website or error-free operation of our services.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where the business operates.

16. Changes to Terms

We reserve the right to update, revise, or replace any part of these Terms and Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

17. Contact Information

For any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.